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Privacy & Security Information

At Elyseum the privacy and security of the information that our customers have provided to us in good faith is extremely important to us. The following section details how we protect this information from being accessed by unauthorised parties. You can therefore feel assured that your private details are secure and protected under current Australian Privacy laws.

What does Elyseum do with your details?

We understand that as a valued customer you have provided your personal details to us on a good faith basis. At Elyseum we are acutely aware and respectful of this. Any information provided to us is not on-sold or distributed unnecessarily to any third parties. The only exceptions are where absolutely necessary such as to our service partners who require your details for ordering matters eg our delivery contractors and credit institutions—where payment is made via credit card. In these two instances, the details provided are only the minimum required to ensure efficient and accurate processing, dispatch and delivery of your ordered items.

Viewing & Editing Personal Details

You can view your personal details in the “My Account” section with the use of your email address and password. You can also edit your details. If you forget your password there is a special service: In “My Account” you will find the link “Forgot Password?” which will lead you to the password help. Just enter your existing email address and a new password will be sent to you.

The high security standard of Elyseum

When you place an order via our website, we receive your personal details. To ensure that your details will not reach unauthorized parties, they are encrypted using SSL (Secure—Socket—Layer). This is currently the most secure encryption system available on the internet. Our server therefore receives your details in a format that others cannot read.

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